Need help? We’re here for you.
For common questions, please visit our online knowledge base to find solutions quickly and easily.
We have also trained our AI assistant to help with most frequently asked questions. You can start a conversation through the Messenger in the bottom-right corner of our website.
Please note: we do not offer live chat or phone support.
If the AI assistant cannot resolve your issue, you can submit a support ticket through the Messenger.
Please make sure to enter the correct email address, so you can receive our reply.
For customer support: cs@ridernav.com
Once your email is received, our system will send you an automatic confirmation email immediately.
Our support team will reply within one business day, Monday to Friday.
