Dear RiderNav Community,
Happy Lunar New Year! As we celebrate the arrival of the Year of the Snake 2026, our team will be taking a well-deserved break to spend time with family and loved ones.
🗓️ Holiday Period:
February 10th - February 24th, 2026
✅ Regional Warehouse Orders (UK/USA/Europe):
Great news for customers in the United Kingdom, United States, and Europe! Our regional distribution centers are well-stocked with R7M devices and accessories. Orders shipping from these locations will continue to be processed and dispatched normally throughout the holiday period.
⏸️ Direct China Shipments:
For customers whose orders require fulfillment from our manufacturing facility in China, please be aware that operations will be temporarily suspended during the festival. Shipping will recommence on February 24th-February 25th, and all pending orders will be processed in the order they were received.
💬 Customer Support Availability:
Our support team will be monitoring emails on a limited basis during the break. If you reach out during this time, please expect delayed responses. We appreciate your understanding and patience as our team enjoys this important cultural celebration.
🙏 Thank You
We're grateful for your continued support and enthusiasm for RiderNav. Wishing you safe rides and exciting adventures in the year ahead!
Warm regards,
The RiderNav Team 🏍️